Welcome to the Town of Wise Treasurer's Pet Tags FAQ
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Table of Contents
What Is Online Pet Tags?
Use the Online Pet Tags Web Application to renew Pet Tags or license a new pet.
Why Is My E-mail Address Needed?
Your e-mail address is a unique identifier used to combine tickets marked for payment into one lump sum.
Is My E-mail Address Retained?
No, your e-mail address is not stored by the municipality, merchants, or any other party. The file containing e-mail information is erased after two hours have elapsed from the time the e-mail address was entered.
The e-mail address is stored in a "cookie" on your personal computer for a two hour time period. This enables your e-mail address to be entered automatically for payment applications accessed during the two hour window, without having to enter e-mail information again.
What Are Cookies?
Cookies are small chunks of text sent between a personal computer and a web server. When a website is contacted, certain information is sent from the web server and stored on the computer. The next time the website is visited, the web server checks the cookie and gathers the information stored there. In this case, your e-mail address.
Internet Browsers
Microsoft Internet Explorer 6.x
Microsoft Internet Explorer 5.x
Microsoft Internet Explorer 4.x
Microsoft Internet Explorer 3.x
For Microsoft Internet Explorer 6.x, click on Tools and then Internet Options.
Select the Privacy tab.
Select Advanced.
Deselect "override automatic cookie handling" button.
Click OK button.
For Microsoft Internet Explorer 5.x , click on Tools and then Internet Options.
Click on Security tab.
Now, press the Custom Level button and then scroll down to Cookies section.
Set "Allow cookies that are stored on your computer" to Enable.
Set "Allow per-session cookies" to Enable.
Click OK.Microsoft Internet Explorer 4.x
Select Internet Options from the View menu.
Click on the Advanced tab.
Scroll down to find Cookies within the Security section.
Select Always accept cookies.
Click OK.
Microsoft Internet Explorer 3.x
Click View on the Menu Bar and then Options
Click the Advanced tab.
Scroll down to the Cookies section.
Click "Warn Before Accepting Cookies"
Click OK.
How Do I Use Online Pet Tags?
Click on Continue to Online Pet Tags at the top or bottom of this page.
On the first screen, enter your e-mail address and then press OK button.
On the Online Pet Tags Screen, enter the Year and First and Last Name in the appropriate fields. Then, press either Renew Pet Tag or License New Pet button.
Renew Pet Tag - Click the Select link next to the name of the pet needing tag renewal or press Previous button and return to the Main screen.
License New Pet Screen - Enter owner and pet information. All fields except Name 2 must contain data. To receive a tag, you must submit proof of rabies vaccination using the locality contact information below. CheckOut button should be pressed for payment, or choose Purchase License to enter another pet. Press Previous button to return to prior screen.
Renew Existing Pet Tag Screen - This screen contains detailed owner contact and pet information. To receive a tag, you must submit proof of rabies vaccination using the locality contact information below. Press the Purchase Renewal License button to proceed, or press Previous to return to pet selection screen.
The Online Pet Tags screen now shows Payment Pending for the selected pet. Choose Checkout and pay for pet tag, or designate another purchase by pressing Select next to the appropriate Pet Name.
Add/Renew Another License Screen - Users can continue searching for pets or add new pets. Pets selected for license renewal are retained in memory. For payment, simply press the Checkout button.
Online Payment Checkout - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing Clear Shopping Cart button. To pay by electronic check, press Pay by eCheck button. For credit card payments, press Pay by Credit Card button.
Pay by Online Check - Payment Amount + Convenience Fee = Total Due . Press Proceed to Payment button to enter Check information.
Input check information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.
This screen shows check information as entered on the previous screen. Verify all information is correct and then press Submit Transaction for Processing button. Press Back button if information is incorrect.
This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.
An online receipt is displayed. We recommend you print this receipt for your records.
Pay By Credit Card - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter Credit Card information.
This screen shows Credit Card information as entered on the previous screen. Verify all information is correct and then press Submit Transaction for Processing button. Press Back button on browser if information is incorrect.
This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.
An online receipt is displayed. We recommend you print this receipt for your records.
Do Additional Charges Apply for Paying Online?
Yes, a Convenience Fee is applied to each transaction.
For Credit Card Payments: .0225% of the Total Bill plus 30 cents per transaction. The Convenience Fee is charged by Verisign and our Merchant Account for Accepting Credit Cards Online. The fee is automatically added to your Total Bill.
For Online Check Payments: .0350% of the Total Bill total plus 30 cents per transaction. This fee is from TeleCheck Inc for processing your check online. The Convenience Fee is automatically added to your Total Bill.