Town of Wise Utilities Inquiry Help

Table of Contents

  1. What Is Utilities Inquiry?

  2. How Do I Use Utilities Inquiry?

    1. Customer Number

    2. Customer Number Not Found Message

    3. Utility Bill Detail

    4. Transaction History

    5. Service Usage


What Is Utilities Inquiry?

Utilities Inquiry allows taxpayers to view utility bills received from the Town of Wise.

 

Back to Top


How Do I Use Utilities Inquiry?

Click on Continue to Utilities Inquiry Application link at the top or bottom of this page.

 

On the Utility Inquiry Screen, enter the Customer Number. This number should be printed on each Utility Bill. Press the Continue button.

Search screen example

Back to Top
Utility Bill Detail
Customer Number Not Found Message


Detail Screen - This screen features detailed information about the customer number selected on the previous screen. Press the Previous button to return to Payment History.

Detail screen example

Back to Top
View Transaction History
View Usage
Previous


Transaction History - This screen displays all charges and payments credited to the Customer Number. The history may contain more than one page. If this is the case, press one of the numbers at the bottom of the screen to page through earlier transactions. Press the Previous button to return to the Utility Bill Detail screen.

Transaction history example

Back to Top
Utility Bill Detail


Service Usage - Use the drop-down menu in the Select Service field and choose the Utility to review.

Service usage example

Back to Top
Usage By Billing Period


Usage By Billing Period - This screen shows Reading / Usage information for the previous 12 months.

Usage by billing period example
Usage by billing period example

Back to Top
Previous


Version: 092817-1115